Privacy Policy

Last updated: 3/13/2026

This Privacy Policy describes how Spice Direct Wholesale LTD(“we”, “our”, “us”) collects, uses, and protects your information when you use our mobile application and services.

1. About Us

Business Name: Spice Direct Wholesale LTD
Website: www.spicedirectwholesale.co.uk
Privacy Policy URL: www.spicedirectwholesale.co.uk/app-privacy-policy
Contact Email: orders@spicedirectwholesale.co.uk

2. Information We Collect

We collect the following information when you use our app:

• Name
• Email Address
• User ID
• Customer ID
• Order History
• Device Information (mobile model, OS version)
• Push Notification Token

This information is collected to create accounts, manage orders, send notifications, and improve our services.

3. How We Collect Information

We collect data through:

• User Account Registration
• Order Placement
• Firebase Cloud Messaging (for Push Notifications)
• App usage analytics

4. Technologies We Use

• Firebase Cloud Messaging (FCM): to send push notifications
• Notifee: for managing and displaying notifications
• Next.js API Routes: to securely handle backend requests

5. How We Use Your Information

• To create and manage your account
• To process and track orders
• To send important notifications (order status, offers, account updates)
• To improve app performance and user experience

6. Sharing of Information

We do NOT sell or share your personal information with third parties for marketing purposes.

However, we may share limited data with trusted service providers such as:

• Firebase (for notifications)
• Hosting providers
• Internal tools used to process orders

7. Data Security

We use encryption, secure APIs, and strict internal controls to protect your information. Only authorized personnel can access your data.

8. User Rights

You can request:

• Access to your data
• Correction of incorrect data
• Deletion of your account or data

Requests can be made by emailing us at info@spicedirectwholesale.co.uk

9. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and take effect immediately.

11. Contact Us

For any questions or concerns, please contact us at:
Email: orders@spicedirectwholesale.co.uk
Business Name: Spice Direct Wholesale LTD